.png)
EMPLOYMENT LAW — GRIEVANCE LETTER SUPPORT
Your grievance letter,
written to be
taken seriously.
Finally. Legal support that is serious, structured and actually affordable.
You have a legitimate complaint about how you have been treated at work. The way you put it in writing including the structure, the tone, and the evidence, will determine how seriously it is received. We help you get that right.
Something has happened at work. And you are not sure how to respond.
Maybe you have been treated unfairly by a manager. Maybe you have raised concerns informally and been dismissed or ignored. Maybe something happened that you know was wrong and now you are being asked to just move on.
You know you need to raise a formal grievance. But you also know that what you write, and how you write it, matters. A letter that is too emotional can be dismissed. One that is too vague gives your employer room to avoid the issue. One that is badly structured gives HR nowhere to go with it.
Getting this right, on your own, without legal training and while you are still in the middle of a stressful situation, is genuinely difficult. Most people only realise how difficult when they have already tried.
That is what Safeguard Legal is built for. Not to replace a solicitor but to give you access to the same quality of thinking and drafting that a solicitor would apply, at a fixed fee that reflects the specific work involved in your matter.
We have worked inside employment law, inside regulated firms, and inside the processes that HR departments and employment tribunals use to assess these documents. We know what they look for. We know what they dismiss. And we know how to structure your account so that it is clear, evidenced, and difficult to ignore.
You do not need to come to us with a perfectly organised case. You need to come to us with your account of what happened. We will do the rest.
"The grievance letter is often the first formal record of what happened. It sets the frame for everything that follows, including any tribunal claim. It is worth doing properly."
WHAT WE DO
This is not template service.
A grievance letter template gives you a structure. It does not give you a strategy. What we provide is something different, a professionally drafted letter built entirely around your specific situation, your evidence, and what your grievance needs to achieve.
We review your situation properly
Before we draft anything, we spend 50 minutes going through your matter in depth. Reviewing your form, and confirming what happened, when, what was said, what was documented, and what you want the outcome to be. The letter follows from that conversation.
We identify what matters legally
There is often more to a grievance than the presenting issue. Protected characteristics, procedural failures, previous correspondence. We examine your situation for the legal basis that gives your letter the strongest possible foundation.
We draft to a professional standard
The letter is structured, evidenced, and targeted. It is written to be read by HR, a manager, or if necessary, an employment tribunal. The tone is professional. The facts are clearly sequenced. The position is unambiguous.
​
​​​​​​
​
WHY SAFEGUARD LEGAL
This service is right for some people and not for others. Here is how to tell.
THIS IS RIGHT FOR YOU IF
You need to raise a formal grievance at work
You want the letter properly structured, not just typed up
You have at least 72 hours before you need to submit
You have documents, emails or notes you can share
You want a fixed fee with no surprises
You are not seeking legal representation. You need high-quality support
THIS IS NOT RIGHT FOR YOU IF
Your deadline is less than 72 hours away
You need a solicitor to present you in proceedings
You have more than 50 pages of documents
Your matter involves a settlement agreement requiring legal sign-off
You need regulated legal advice on your employment rights
WE CAN HELP WITH
Grievance situations we work with regularly.
01
Workplace bullying and harassment
Including persistent inappropriate behaviour, intimidation, or a pattern of conduct that has affected your ability to do your job or your wellbeing at work.
​
04
Pay disputes and contractual issues
Where you believe you have not been paid correctly, your terms have been changed without agreement, or your contract has not been followed.
​
02
Discrimination
Matters involving protected characteristics under the Equality Act 2010 — including age, disability, race, sex, religion, pregnancy, and others — where you believe you have been treated less favourably.
05
Constructive dismissal — early stage
Where your working conditions have become so difficult that you are considering resignation. A formal grievance is an important step in preserving your legal position before any such decision.
03
Unfair treatment or management conduct
Situations where your employer has acted outside their own policies, applied procedures inconsistently, or treated you in a way that falls below a reasonable standard.
​
06
Failure to follow grievance procedure
Where your employer has not handled a previous complaint properly. We can help you document this and ensure the procedural failures form part of your formal record
​
HOW IT WORKS
Four steps. No uncertainty.
01
GET YOUR FIXED PRICE.
Answer a few short questions about your situation. The calculator gives you an exact fee, there are no hidden extras, no "call us for a quote."
​
​
02
PAY & BOOK
Pay securely online. Once payment is confirmed, you receive a link to book your 50-minute consultation at a time that suits you.
​
​
03
Consultation and drafting
We go through your situation in full. The letter is then drafted with structure, properly evidenced, and targeted.
​
​
​
​
04
Review and submit
Read the draft carefully. One full revision is included to refine, adjust, or clarify what is already there. The revision does not extend to introducing new information, incidents, or material that was not part of the original instruction. Your final letter is then ready to submit.
The standard of the work is not the difference. The fee model is.
Built inside regulated practice
Our work is grounded in 17 years of experience across regulated law firms including direct casework, compliance responsibility, and senior practice management. We know how employment documents are assessed because we have worked inside the environments that assess them.
Law Society accredited
Our principal holds Law Society accreditation in Employment Law and Family Law. Micro-credentials that are independently verified credentials, not self-assessed. This is the standard against which our work is calibrated.
Fixed fee, not hourly
You know the cost before you commit. There are no hourly billing surprises, no revision fees, and no ambiguity. The fee is calculated on the specifics of your case and agreed upfront.
FREQUENTLY ASKED QUESTIONS
Questions people ask before booking
Do I need a solicitor to raise a formal grievance?
No. Raising a formal grievance is something you can do yourself, and many people do. A solicitor is not required. What matters is that the letter is structured properly, identifies the correct legal basis, and presents your account clearly. That is what Safeguard Legal provides to you without the cost of a solicitor.
What is the difference between your service and a template?
A template gives you a blank structure. It does not know your situation, your employer's conduct, the specific legislation that may apply to you, or the tone that is appropriate for your circumstances. Our service is built entirely around your matter while following a structured 50-minute consultation where we go through everything in detail before drafting a word.
What if my employer ignores the grievance letter?
An employer is required to deal with a formal grievance under the ACAS Code of Practice on Disciplinary and Grievance Procedures. If they fail to do so, that failure can be taken into account in any subsequent employment tribunal proceedings and may affect any compensation awarded. A properly drafted grievance letter creates a formal record regardless of the employer's response, and we can help you with the next stage if needed.
What if I have already submitted a grievance letter and it was rejected?
From payment to delivery of your final letter is a minimum of 72 hours. This is our required turnaround time to ensure the work is done properly. Most clients receive their draft within 48 to 72 hours of their consultation, with revisions completed within a further 24 to 48 hours. If your deadline is in less than 72 hours, we are not able to accept your instruction you should contact ACAS directly on 0300 123 1100.
Is this confidential?
Yes. Everything you share with us is held in strict confidence and used only for the purpose of preparing your document. We do not share your information with any third parties. Full details are set out in our Privacy Policy.
What if my situation turns out to be more complex than I thought?
The triage calculator identifies complexity before quoting. If your matter falls outside our standard scope because of volume, complexity, or urgency then you will be told immediately and directed to the appropriate support. If additional complexity emerges during the consultation, we will discuss this with you openly before proceeding.